The mobile apps are now working, and all systems are operating as expected. We will continue to monitor service to ensure it remains stable.
Posted Oct 02, 2026 - 13:00 EDT
Update
All systems are operating as expected, with the exception of the mobile apps. We are continuing to work on the mobile app issue and will provide another update as soon as we have more information.
Posted Oct 02, 2026 - 12:07 EDT
Identified
We have identified the cause of the incident. Systems are returning to normal, and our team is actively monitoring their recovery. We will provide another update when service is fully restored.
Posted Oct 02, 2026 - 11:45 EDT
Investigating
We are currently experiencing a network impairment affecting our phone services. Our teams are actively working to resolve this issue as quickly as possible.
Posted Oct 02, 2026 - 10:49 EDT
This incident affected: Voice Network, My.Phone.com, Mobile Application, and Control Panel.