Phone.com, Inc.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Voice Network Operational
Control Panel ? Operational
Phone.com Website ? Operational
XML API Operational
REST API Operational
Customer Service - Sales & Support Lines Operational
90 days ago
100.0 % uptime
Today
Phone.com Communicator Operational
90 days ago
100.0 % uptime
Today
My.Phone.com Operational
90 days ago
100.0 % uptime
Today
Customer Service Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Configure.Phone.com Operational
Video Meetings ? Operational
Voicemail Operational
Desk Phones Operational
SMS/Text Messaging Operational
Faxing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Fax Impairment
Resolved - This incident has been resolved, and outbound faxing is working as expected.
Sep 20, 18:51 EDT
Investigating - We are currently investigating reports of outbound faxes becoming stuck in the “In progress” state.

We are working to resolve this as quickly as possible and will provide updates as available.
Sep 20, 18:28 EDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Voicemail Notification Delay
Resolved - The issue with delayed voicemail notifications has been resolved.
Sep 15, 17:14 EDT
Investigating - A subset of customers are currently experiencing delayed voicemail notifications and transcriptions for up to 24 hours. Our team is investigating the issue. We are sorry for any inconvenience and will provide updates as available.
Sep 15, 14:26 EDT
Messaging Impairment
Resolved - This incident has been resolved.
Sep 15, 15:48 EDT
Investigating - We are currently experiencing an issue that is preventing some users from successfully sending text messages to Phone.com phone numbers from Verizon. We are working with the vendor to identify the cause and resolve the issue. We provide updates and an estimated time of resolution when they become available.
Sep 2, 14:31 EDT
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.

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