Yealink Device Impairment

Incident Report for Phone.com, Inc.

Resolved

This incident has been resolved.

Posted Jan 31, 2022 - 15:26 EST

Monitoring

We have resolved an impairment that impacted Yealink devices. Please reboot your device, and it will come back online. If additional support is needed, please hold for the next agent.

Posted Jan 29, 2022 - 12:38 EST

Identified

Please note, that we are currently experiencing an impairment that is impacting Yealink devices and causing a spike in calls with long wait times into support. A fix is being deployed at present time. Please reboot your device, and it should come back online. If additional support is needed, please hold for the next agent.

Posted Jan 29, 2022 - 11:07 EST

This incident affected: Customer Service - Sales & Support Lines and Desk Phones.