Intermittent Impairment

Incident Report for Phone.com, Inc.

Resolved

This incident has been resolved.

Posted Oct 18, 2021 - 19:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2021 - 15:28 EDT

Investigating

We are experiencing an issue that is impacting multiple systems, including inbound and outbound calling. Our team is aware of the problem and investigating the cause.

Posted Oct 18, 2021 - 15:04 EDT

This incident affected: Voice Network, Control Panel, Phone.com Communicator, My.Phone.com, Mobile Application, and Configure.Phone.com.