Notification and Transcription Delays

Incident Report for Phone.com, Inc.

Resolved

This problem has been resolved. Thank you for your patience.

Posted Oct 01, 2022 - 11:29 EDT

Update

We are continuing to investigate this issue.

Posted Sep 30, 2022 - 16:47 EDT

Investigating

Some customers are experiencing delayed transcriptions and voicemail, test message, and fax notifications. Our team is investigating the issue. We are sorry for any inconvenience and will provide updates as available.

Posted Sep 30, 2022 - 14:23 EDT

This incident affected: Voicemail, SMS/Text Messaging, and Faxing.