Phone.com, Inc.
All Systems Operational
Voice Network Operational
Control Panel ? Operational
Phone.com Website ? Operational
XML API Operational
REST API Operational
Customer Service - Sales & Support Lines Operational
90 days ago
100.0 % uptime
Today
Phone.com Communicator Operational
90 days ago
100.0 % uptime
Today
My.Phone.com Operational
90 days ago
100.0 % uptime
Today
Customer Service Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Configure.Phone.com Operational
Video Meetings ? Operational
Voicemail Operational
Desk Phones Operational
SMS/Text Messaging Operational
Faxing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 EDT
Scheduled - From Sunday, March 17, at 12:00 AM ET, until March 17, at approximately 3:00 AM ET, we will perform a continuance of yesterday’s scheduled system maintenance that will impact the operation of multiple Phone.com applications.

This maintenance will not affect inbound or outbound calls on any application or physical IP device.

While we try to conduct maintenance without affecting customers, performing updates and upgrades that impact system functionality is sometimes necessary.

During this maintenance window, you can expect:

Admin Control Panel (Control.Phone.com): This application will not be available during the maintenance window.

My.Phone.com: Delayed incoming voicemail and fax notifications. Delayed outbound faxing. SMS enrollment will not be open.

Mobile Apps (iOS and Android): Delayed incoming voicemail and fax notifications. Delayed outbound faxing.
More Services (Console.Phone.com): Some features may not be available.

Configure.Phone.com: Some billing-related processes will be delayed.

Any delayed notifications or faxes will be processed when the maintenance is complete.

We understand that any impact on our service is inconvenient, and we appreciate your patience during this essential scheduled maintenance.


The Phone.com Team

Mar 16, 14:24 EDT
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 15, 18:03 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 18:12 EST
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 00:00 EDT
Scheduled - ** Corrected Date **

From Saturday, March 16, at 12:00 AM ET, until March 16, at approximately 3:00 AM ET, we will perform a scheduled system maintenance that will impact the operation of multiple Phone.com applications.

This maintenance will not affect inbound or outbound calls on any application or physical IP device.

While we try to conduct maintenance without affecting customers, performing updates and upgrades that impact system functionality is sometimes necessary.

During this maintenance window, you can expect:

Admin Control Panel (Control.Phone.com): This application will not be available during the maintenance window.

My.Phone.com: Delayed incoming voicemail and fax notifications. Delayed outbound faxing. SMS enrollment will not be open.

Mobile Apps (iOS and Android): Delayed incoming voicemail and fax notifications. Delayed outbound faxing.
More Services (Console.Phone.com): Some features may not be available.

Configure.Phone.com: Some billing-related processes will be delayed.

Any delayed notifications or faxes will be processed when the maintenance is complete.

We understand that any impact on our service is inconvenient, and we appreciate your patience during this essential scheduled maintenance.


The Phone.com Team

Mar 6, 05:00 EST
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.